frequently asked questions
soy wax candle
Our scented candles come in a variety of fragrances, including floral, fruity, woody, and seasonal scents. Explore our product listings for the full range of available scents.
Visit our candle at MOLEE SOY WAX CANDLE.
No.Our candles not available in local stores. We are fully online based.
Please check our store online at @moleehomefragrance
Lazada Singapore.
We offer a diverse range of candles, including scented candles and decorative
All our candles are soy wax candles.
Explore our collection to find the perfect candles for various occasions.
Please visit our candle collection page. MOLEE SOY WAX CANDLE.
Our candles are crafted using high-quality materials, including natural waxes such as soy or beeswax, premium fragrance oils, and lead-free cotton wicks.
Check the product descriptions for specific details on each candle.
Please visit our candle collection page. MOLEE SOY WAX CANDLE.
Many of our candles are eco-friendly, particularly those made from soy wax and other sustainable materials.
Look for the eco-friendly label on our product listings for environmentally conscious choices.
The burn time of our candles varies depending on the type and size. Each product description includes an estimated burn time.
Factors such as room temperature and draft can affect burn times.
To maximize the life of your candles, keep wicks trimmed to about 1/4 inch, avoid burning in drafts, and allow the wax to melt evenly. Refer to our candle care guide for detailed instructions on maintaining the quality of your candles.
Yes, we provide a selection of candle accessories, such as candle warmer for now. In the near future we plan to expand to more variety.
Our candles are generally safe when used according to the instructions.
However, exercise caution and keep burning candles out of reach of pets and children.
Always follow safety guidelines provided with the product.
We do not offer free samples, but you can purchase individual candles to assess their quality before making a bulk order. Contact our customer support for guidance on selecting samples.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
Yes, we offer gift wrapping services for candle orders.
During the checkout process, you can indicate for the gift wrapping option in the remarks to add a special touch to your order.
Once an order is confirmed, changes are not guaranteed. Contact our customer support immediately if you need to modify your order, and we will do our best to assist you.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
The shelf life of our candles varies depending on the type and storage conditions.
Generally, candles can be stored for up to 1-2 years. Store them in a cool, dry place away from direct sunlight for optimal longevity.
While some candles may be suitable for outdoor use, it’s essential to consider factors such as wind and weather conditions.
Check the product descriptions or contact customer support for recommendations on outdoor use.
Place candles on a heat-resistant surface, away from flammable materials. Keep them out of reach of children and pets.
Never leave a burning candle unattended, and follow all safety guidelines provided.
Yes, many of our candle containers are recyclable.All our candle jar made of glass, you may use to some other usage.
Check the product description for information on the specific material used, and follow local recycling guidelines.
For more info. Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
reed diffuser
A homemade fragrance fiber reed diffuser is a decorative and functional way to add pleasant scents to your living spaces.
It typically consists of a glass or decorative container filled with a scented liquid and reed sticks that absorb the fragrance, releasing it into the air.
Our reed diffuser come in a variety of fragrances, including floral, fruity, woody, and seasonal scents. Explore our product listings for the full range of available scents.
Visit our candle at MOLEE Reed Diffuser
The reed sticks absorb the scented liquid in the container and disperse the fragrance into the surrounding air.
The liquid travels up the reeds via capillary action, creating a constant, subtle scent in the room.
We use high-quality fragrance oils, a carrier liquid (such as a base oil or alcohol), and natural fiber reeds in our homemade diffusers.
Our materials are carefully selected to ensure a long-lasting and appealing scent.
The lifespan of a diffuser depends on factors such as the size of the container, the number of reeds used, and the environmental conditions.
On average, our homemade diffusers can last between 4 to 8 weeks.
Yes, you can typically refill a homemade diffuser with your preferred fragrance oil once the original scent has dissipated.
Ensure the container is clean and free from any residue before adding a new fragrance.
You may buy the refill from our online store. Please visit our page to view the Reed Diffuser Refill.Our reed diffuser came in 200 ml.
No.Our reed diffuser not available in local stores. We are fully online based.
Please check our store online at @moleehomefragrance
Lazada Singapore.
The number of reed sticks used depends on the size of the diffuser container and your preference for fragrance intensity.
Generally, starting with 5 reeds is recommended, and you can adjust the number based on your desired scent strength and environment size.
To refresh the fragrance, flip the reed sticks every 1-2 weeks.
This helps redistribute the scent and ensures a consistent aroma throughout the room.
While our diffusers are generally safe, some fragrance oils may not be suitable for certain pets.
It’s recommended to keep the diffuser in an area that is well-ventilated and away from direct contact with pets.
The effectiveness of the diffuser in a large room depends on factors such as the size of the diffuser, the number of reeds, and the airflow in the room.
For larger spaces, consider using multiple diffusers or placing the diffuser in a central location.
Reed sticks can be reused for multiple refills. However, over time, they may become saturated and less effective at diffusing the fragrance.
If you notice a decline in scent diffusion, consider replacing the reeds.
Yes, we offer a variety of container designs to suit different preferences and styles.
We have have Mini Reed Diffuser. Mini reed diffuser you can use for small compact are such a toilet and small study area.
Explore our product listings to find a diffuser with a container that complements your home decor.
Please visit our page Reed Diffuser.
Yes, additional reed sticks can be purchased separately.
Visit our accessories section to find replacement reeds for your reed diffuser.
Keep the diffuser out of reach of children and pets.
Avoid direct contact with eyes and skin, and handle with care. If irritation occurs, discontinue use and seek medical advice.
Place the diffuser on a stable surface to prevent spills, and avoid placing it on surfaces that may be damaged by the fragrance oil.
We do not offer free samples, but you can purchase individual candles to assess their quality before making a bulk order. Contact our customer support for guidance on selecting samples.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
No, our fragrance oils are not tested on animals.
We prioritize ethical sourcing and production practices to ensure the well-being of animals.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
room spray
Our scented room spray come in a variety of fragrances, including floral, fruity, woody, and seasonal scents. Explore our product listings for the full range of available scents.
Visit our candle at MOLEE Room Spray
No.Our room spray not available in local stores. We are fully online based.
Please check our store online at @moleehomefragrance
Lazada Singapore.
A homemade fragrance oil room spray is a crafted blend of fragrance oils, water, and emulsifiers designed to provide a pleasant and inviting scent to your living spaces.
Using the room spray is easy. Shake the bottle well, aim it toward the center of the room, and spray.
You can also use it on linens, upholstery, or in any space where you want to enjoy the fragrance.
Our homemade room sprays are formulated with distilled water, premium fragrance oils, and natural emulsifiers to ensure a well-mixed and long-lasting scent.
While fragrance oils are generally well-tolerated, individuals with allergies should exercise caution.
If you have specific concerns, please review the list of ingredients or conduct a patch test before using the room spray extensively.
The longevity of the fragrance depends on factors such as the type of fragrance oils used, room size, and ventilation.
On average, the scent may last for several hours.
Yes, our fragrance oil room spray can be used on fabrics and linens.
It’s recommended to test a small, inconspicuous area first to ensure compatibility with the material.
N0.Our room spray is formulated for use in the air and on fabrics, not as a body spray.
It’s recommended to shake the room spray before each use to ensure that the fragrance oils are well-mixed with the other ingredients, providing a consistent and even spray.
We do not offer free samples, but you can purchase individual candles to assess their quality before making a bulk order. Contact our customer support for guidance on selecting samples.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
Yes, we offer gift wrapping services for room spray orders.
During the checkout process, you can indicate for the gift wrapping option in the remarks to add a special touch to your order.
Store the room spray in a cool, dark place away from direct sunlight and heat.
Proper storage helps maintain the quality of the fragrance oils.
While our room spray is not specifically formulated as an odor eliminator, it can help mask and freshen unwanted scents in the air.
Yes, you can use the fragrance oil room spray on artificial plants or potpourri to enhance their fragrance.
It’s recommended to test a small area first to ensure compatibility.
Hold the room spray approximately 12-18 inches away from the surface you’re spraying.
This allows for an even distribution of the fragrance without causing excessive wetness.
No, our fragrance oils are not tested on animals. We prioritize ethical sourcing and production practices to ensure the well-being of animals.
To prolong the scent, consider spraying the room spray in smaller, enclosed spaces.
Additionally, using the spray on fabrics and linens can help retain the fragrance for an extended period.
diffuser refill
Our scented room spray come in a variety of fragrances, including floral, fruity, woody, and seasonal scents. Explore our product listings for the full range of available scents.
Visit our candle at MOLEE Reed Diffuser Refill
No.Our room spray not available in local stores. We are fully online based.
Please check our store online at @moleehomefragrance
Lazada Singapore.
A homemade reed diffuser refill is a concentrated fragrance solution designed to replenish the liquid in your reed diffuser, allowing you to continue enjoying your favorite scent.
To refill your reed diffuser, carefully remove the old reeds, clean the diffuser bottle, and pour the refill liquid into the bottle.
Insert the new reeds and allow them to soak up the fragrance before dispersing it into the air.
Our refills are designed to work with a variety of reed diffusers.
Ensure the diffuser bottle and reeds are clean and compatible with the type of fragrance used in the refill.
Yes, we provide gift packaging options for our homemade reed diffuser refills.
Choose the gift packaging option during the checkout process for a beautifully packaged refill, perfect for gifting.
We do not offer free samples, but you can purchase individual candles to assess their quality before making a bulk order. Contact our customer support for guidance on selecting samples.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
No, our fragrance oils are not tested on animals. We prioritize ethical sourcing and production practices to ensure the well-being of animals.
general
We offer a diverse range of home fragrance products such as :
To place an order, simply browse our website, select the desired products, and add them to your cart.
Proceed to the checkout page, where you can enter your shipping details and payment information to complete the purchase.
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
Choose the option that is most convenient for you during the checkout process.
Our website boasts comprehensive security measures, underpinned by a robust SSL certificate. To confirm the security status, inspect the URL bar in your internet browser, where the presence of “HTTPS” signifies that our platform is securely equipped to facilitate payment transactions via the gateway.
Our website uses encryption technology to ensure the safety of your personal and financial information. We also follow strict privacy policies to protect your data.
-
Our website boasts comprehensive security measures, underpinned by a robust SSL certificate. To confirm the security status, inspect the URL bar in your internet browser, where the presence of “HTTPS” signifies that our platform is securely equipped to facilitate payment transactions via the gateway.
-
Our website uses encryption technology to ensure the safety of your personal and financial information. We also follow strict privacy policies to protect your data.
- For return policy please visit our Return Policy page.
- For return policy please visit our Shipping Policy page.
You can contact our customer support team through the “Contact Us” page on our website.
We are also available via email and phone during business hours.
Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
- To create an account, click on the “Sign Up” or “Register” link on the top of our website. Follow the prompts to provide the required information and create your account for a more personalized shopping experience
- Please do chat/WhatsApp our Customer Service Manager at +65 – 83011750 or email us at info@moleehomefragrance.com
Coming Soon. Stay Tune!